Returns & Exchanges

At MENAGERIE Intimates, we want you to feel confident and comfortable in your purchase. If you are not completely satisfied, we accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all designer tags and protective seals are still attached.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing